Wednesday, April 22, 2020

Worst. Day. Ever.

**Please note: everything is relative. I lead a very easy life so "worst days" for me are truly not all that bad. This I know. Everything that follows this disclaimer is written from my own personal perspective on one particular day.**

Have you ever had a turning point in your day when you realize in hind sight, that you should have just walked away and tried again another day?  Me too.

This particular challenging day began with the best of intentions. Everything was going well so I decided to do just one quick thing as I tied up my work day at home and headed out to my out-of-house employment.

"I'll just do this [one thing] so I'm all set to go for tomorrow", I thought to myself with a self satisfied sigh.

That "one thing" did not go well. Technical difficulties at every turn. Trouble shooting tips from Google led to one, two, three, four and more different attempts to salvage the mission at hand. Then I had to leave the house.

Walking away from a challenge is often one of the best things one can do. Rebooting the computer is another favorite standby of mine. I did both. "Everything's gonna be okay" I told myself time and time and time again.

Then I made the mistake of going back to try to solve this after I got home from work. I often say that anything I do or say after 6:00 p.m. is equivalent to driving while under the influence of alcohol. I do not function on an intelligent level after the magic hour of 6:00 at night. I call it "impaired speaking".

Yet, I decided to try to fix a mind boggling technical issue after 7:00 p.m. Then I involved a second computer. What was I thinking?!??

Things went from bad to worse. I tried every trouble shooting mechanism known to me at the time. I tried, tried and tried again. I rebooted computers more often than I washed my hands that day. Reboot. Restart. Walk away. Try, try again.

I'm starting to see why I kept going back to relationships that didn't work for me - I used the same strategy.

After a long, frustrating evening I finally turned everything off and assured myself that I would wake up in the morning and on a fresh, clean, rested brain I would solve all the technical computer issues at hand.

Sure enough, I woke up with a brand new and shiny plan. A new day. A fresh start. Onward ...

Then things went from bad to worse. And even worse yet. I even messed up my online grocery order in an irreparable way. Even my email program defied me. Outbound messages sat in the Outbox folder and refused to go anywhere.

Everything I touched went awry. I couldn't even get one computer to turn on. These are not my computers. I was panicking, anxious and didn't know which way to turn.

The feeling of angst and helplessness I had were akin to the worst days of my life when I had no idea which way to turn. Those were the days I crumbled to the ground, looked upward and whispered, "Help me ..."

It is at those times when things feel like they cannot get any worse that can become the much needed turning point.

Some people pray. I called my Computer Guy.

I told him my story. I warned him it was a long one with many twists and turns. I started to talk. He listened. Then he started to reply. I responded, "But there is more ..." I kept telling my tale. He kept thinking I was at the end of my story. I kept saying, "But there is even more ..." This cycle repeated at least three times. Maybe four.

"Can you help me over the phone? I will pay you for your time. I will do anything." I implored. Unfortunately the damage I had done was more than an amateur troubleshooter like me could handle. This was a job for a professional.

This is the part of the never ending story where the soundtrack changes to a light and hopeful tone. The sun comes out, melts the snow, there is a twinkle in the skies above and up drives my Computer Guy. I'm pretty sure he was wearing a superhero cape.

He called before he arrived so I could put the troubled computer on our doorstep so we adhered to all COVID-19 distancing requirements. I was inside the house, he was outside, we spoke, then he drove off on his white stallion (okay, it was only a car) and the heaviness of the day was lifted off my shoulders.

I turned around, tried reloading the program that started all the trouble on a new program on my own personal computer ...

While it was loading, my online grocery order had enough time on its own to allow me to go back and salvage the many errors of my ways.

The computer program loaded successfully and I was able to complete the mission I had set out to do 24 hours prior.

Twenty four hours. It took one full day. Suddenly my Worst. Day. Ever. turned into the Best Recovery I could have ever hoped for.

Everything that went sour turned on its haunches and turned out okay.

It all works out in the end. If it doesn't work out, it is not yet the end. 
~ slightly paraphrased from The Best Exotic Marigold Hotel

I know this "worst day ever" was a walk in the park compared to the realities going on all around us. I know this. Yet I couldn't stop the spiraling anxiousness and feeling of being overwhelmed. 

Yesterday felt like I was a contestant on Who Wants to Be a Millionaire. I used all my lifelines. It turns out "calling a friend (aka: a computer professional)" was a game changer for me. 

In these days of isolation, confinement, health, family and financial worries DO use your lifelines. "Calling a friend" may be a game changer for you too.

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